Frequently Asked Questions

Shopeptic.com is dedicated to providing a user-friendly shopping experience with the lowest prices and free shipping on all items. Our focus on exceptional customer service and support sets us apart as a unique and reliable online shopping destination.

Yes! We provide free shipping on every item we carry, making your shopping experience more affordable and convenient.

We understand the importance of quick delivery. Most orders are processed and shipped promptly, with delivery times varying based on your location. You will receive a tracking number once your order ships.

Customer satisfaction is our top priority. If you receive a damaged or incorrect product, please contact our customer support team within 48 hours of delivery for assistance with returns or exchanges.

You can reach us via the contact form on our website, or email. Our dedicated support team is here to assist you throughout your shopping experience.

Absolutely. We use advanced security measures to protect your personal and payment information, ensuring a safe and secure shopping environment.

Yes, once your order is shipped, you will receive a tracking number so you can monitor your package until it arrives. You can always track your order on site

We offer a straightforward return policy. If you’re not satisfied with your purchase, contact us within the specified return window for a refund or exchange. Please refer to our Return Policy page for detailed information.

We accept a variety of payment options for your convenience, including all major credit cards, cash at the time of pickup, and Bitcoin.

At the checkout page, enter your card info, accept terms and conditions ticked box and place your order.