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What are all the payment methods accepted?
For your convenient we accept:
- Money order
- Checking account
- Credit/Debit Card
- Bank transfer / Bank deposit
How long do I have to wait for my order to ship?
- Money Order: receiving your money order can take about 3 to 5 business days and upon receiving we ship next business day.
- Checking Account: After emailing proof of payment, we ship next business day or same day depends on when you send it.
- Credit or Debit Card: Order shipped same or next business day depends on the time.
- Check: After emailing proof of payment, we ship next business day or same day depends on when you send it.
- Bank Transfer / Bank Deposit: Using your online banking to send money can take 3 to 5 business days to complete.
How can I check my Shopeptic order status online?
Go to “Tracking” page
Why my tracking status says "Not available" or "Incorrect"?
USPS server takes time to update their tracking # but the tracking is good and it is the right one.
How to order on Shopeptic.com?
It’s basically simple. Just
Add to Cart all you want
Review your item(s) in the cart
Click ” Proceed to Checkout”
Enter your Billing and Shipping info
Choose your payment preference and complete your order.
What items are qualify for free shipping?
All items at shopeptic.com are free shipping. We offer more items with free shipping then ANY of our competitors! And unlike many of our competitors which do offer free shipping, we don’t ask you to spend a minimal amount in order to receive free shipping. We don’t have hidden fees or fine print, which is why Shopeptic.com, is simply a unique place to shop.
After I submitted an order, how'll I be advised of the order's status progress?
Shopeptic will make every effort possible, to keep you informed of your order(s) via e-mail. Your tracking number will be emailed to you automatically once the item(s) has shipped. You may also check your order status by logging into your account for updates.
Do I need to register to purchase from Shopeptic.com?
No. You can checkout as a guest or login as customer. It’s up to you.
Does Shopeptic.com deliver to APO or FPO addresses?
Yes, we ship to any APO/FPO addresses. APO/FPO orders are shipped by the United States Postal Service and orders can take 1 to 2 business days to process and should arrive within 5 to 10 business day. Unfortunately, we cannot control the actual delivery time from the USPS for APO/FPO orders. In some rare instances, it may take up to 2-4 weeks to be delivered.
Does Shopeptic ship internationally?
I have trouble to login
Workaround on how to reset your password on Shopeptic
1) Go to checkout page on “Returning customer? Click here to login” link
2) Enter your “Username or email” and click “Lost your password” link
3) Enter your “Username or email and click “Reset Password” button
4) Go to your email and open the link to reset your password
5) Enter your new password ant then confirm it… That’s all.
How to contact Shopeptic
Go to “Contact” page and use either e-mail or contact form. The quickest one is contact form.
We provide phone support only for elite customer or repeated customer.